This Refund Policy applies to all services provided by Happy House Cleaning and should be read together with our Terms and Conditions.
Satisfaction Guarantee If you are not satisfied with our service, please notify us within 24 hours of completion. We will review the issue and, where appropriate, offer a correction or re-service.
Refund Eligibility Refunds may be considered if: • The service was not completed as agreed • A significant portion of the booked service was not performed Refunds are not provided for: • Pre-existing damage • Weather-related rescheduling • Lack of access to the property • Issues outside the agreed service scope
Cancellations Cancellations or rescheduling must be made at least 24 hours in advance to avoid a cancellation fee.
Refund Processing Approved refunds will be processed via the original payment method through Square. Processing time depends on your financial institution.
